New Online Bill Pay

Your Online Bill Pay is about to get even better!

On October 10, Des Moines Metro Credit Union will begin transitioning to a new online bill pay experience, making paying your bills easier and faster.

During the transition, you will not be able to view, pay, or set up merchants on October 10th-12th, and the new experience will be live on October 13th. This will not affect your scheduled payments.

Some of the new features will include person-to-person (P2P) payments through PopMoney and Account-To-Account (A2A) transfers to other financial institutions. These features, along with overnight and next-day payments, will be available for an additional fee (if you select to use the additional features).

Online Bill Pay continues to be free for DMMCU members. However, if you do not pay a bill within a 90-day period, we may set your access to an “inactive” status, and you will be unable to pay bills unless you re-enroll.

Some other changes with the new Online Bill pay:

  • All members will accept new terms and conditions the first time they access the new bill pay experience on October 13th
  • All merchants, scheduled payments, and payment history will be transferred to the new platform
  • With the new bill pay experience, you will select when your payment is due, not when you want to begin the payment process
  • A dedicated customer service number will be available for members to call about payments issues and research: 1-844-699-4062

We are excited to launch the new Online Bill Pay. If you have questions now or after the transition, please contact us at 515-283-4195 or memberservices@dmmcu.org.