Your Money Is Safe And Insured At Des Moines Metro Credit Union
With the uncertain economic times facing our country, you may be wondering if your funds are secure at Des Moines Metro Credit Union. The short answer is: Yes!
Since our founding in 1938, Des Moines Metro Credit Union has remained faithful to the credit union philosophy of “People helping people”. By following sound business practices, DMMCU has not engaged in unsound lending programs such as sub-prime lending, nor have we invested in risky ventures such as mortgage-backed securities. Credit unions nationwide are being recognized for having not contributed to this current economic crisis. As a credit union, we are a not-for-profit financial cooperative that is owned and governed by our members, most of whom live and work in Polk and the surrounding counties. Not only is our credit union sound and stable, but like every credit union in Iowa, it is federally insured under the National Credit Union Share Insurance Fund (NCUSIF), to the same levels and with the same safety as FDIC insured accounts. NCUSIF, like the FDIC, is backed by the full faith and credit of the United States, and is administered by the National Credit Union Administration (NCUA), a U.S. Government Agency. Like FDIC insurance, credit union savings are insured to at least $250,000 (or more, depending on how your accounts are owned). To estimate your total amount of federal insurance coverage on your funds, visit the NCUA insurance calculator at http://webapps.ncua.gov/ins/.
We welcome you to contact us if you would like more information on our share insurance coverage. We are here to serve you, and we continually look for ways to expand our products and improve our service to you.
Attention: Fraud Alert, June 24, 2009
Fraudulent text messages are being sent on behalf of Iowa League Corporate Credit Union. The text message states that your ATM card has been suspended and to reactive the card, you need to call 1-203-423-0025. If you receive a text message like this or similar to this, DO NOT RESPOND. Des Moines Metro Credit Union will never text, email, or call asking you to verify personal information such as card numbers, PINs, SSN, etc.
Attention: Fraud Alert, December 5, 2008
A number of VISA and MasterCard cardholders are reporting telephone scams where fraudsters are portraying themselves as calling from the security department at VISA or MasterCard.
Here is how it works: The fraudsters state, "I am calling from the Security and Fraud Department at VISA/MasterCard. My badge number is 12345. Your card has been flagged for an unusual purchase pattern and I'm calling to verify your transactions. This would be on your VISA/MasterCard issued by (name of financial institution). Did you purchase an Anti-Telemarketing Device for $497.99 from a marketing company based in Arizona?"
When the cardholder indicates no, the fraudster states that they will then issue a credit to the cardholder's account. The fraudster then verifies the cardholder address by giving the address to the cardholder. They also go as far as giving them a case number to refer back to when calling VISA/MasterCard. However, at the end of the call, the fraudster indicates they need to verify the cardholder is in possession of their card and asks for the security code on the back.
Within minutes, charges start to appear from a marketing firm in Arizona.
The calls closely resemble legitimate calls made in true fraud detection efforts. The big difference is that we will never ask for the security code on the back of the card. If you have further questions, contact card services at 1-800-234-5354.
Attention: Fraud Alert, October 1, 2008
Yesterday, a number of cardholders reported that they had been a target of vishing attacks. Vishing is the criminal practice of using social engineering and Voice IP to gain access to private personal and financial information for the purpose of committing fraud.
The fraudsters are identifying themselves as calling from the credit union. The automated calling system is asking the members to enter their account number, expiration date and CVV2/CVC2.
Never give out your account number, expiration date or CVV2/CVC2 without knowing who you are talking to. If you have further questions, contact card services at 1-800-234-5354.
More Fraud Alerts
Click here to read about recent fraud alerts and information. Remember, when you receive an email and have doubts whether it's legitimate, never provide sensitive information or click on links in the email. Notify us immediately if you receive a suspicious email so we can stay informed of recent scams. You can forward suspicious emails to memberservices@dmmcu.org.
Des Moines Metro Credit Union and its affiliates (i.e. Iowa Credit Union League, CUNA, etc) will never contact you by email and ask you to provide sensitive information (i.e. credit card numbers, account numbers, social security numbers, etc).
For more information on common types of scams, click here.